U.T.I. arranges and verifies all pick up and delivery appointments, unless otherwise instructed by the customer.
U.T.I.’s standard operating policy requires verbal contact with each assigned driver. This is to insure that the driver receives any special instructions given by the customer.
U.T.I. supplies daily verbal and/or written trace reports to its customers for all long haul loads.
U.T.I. stays in continuous contact with all customers regarding the coverage status and progress of their loads.
U.T.I. provides reliable and qualified customer service round the clock.